Newer 360 joystick issues

[A-Sakura]

I don't know if this is just my horrible luck, but recently I got a MAS Systems stick with DC/PS2 adaptors and a 360. The 360 since I got it was acting like a 4 way; hardly ever hitting diagonals, or you had to really muscle it to hit diagonals.

I've worked on 360's before, and I've never had a problem. Infact, just to test to make sure it wasn't a board issue, I used a OLDER 360 that my friend lent me for my experiment, only to find the older 360 works perfect!

I even went as far as purchasing 2 more 360's to test this out, and each of the new ones had the same problem! If anyone has information about this, or ways to fix it, I'd appreciate it very much ^_^

[ruin-]

fuuuuuuuck

[First Attack]

I'm sure you've tried this before, but the little black spacer right above the e-clip, can change the joystick from 4-way to 8-way depending on which way it's installed. For the 8-way, you need to intstall it with the smaller diameter side facing the e-clip.

[A-Sakura]

Yeah, I knew about that; it's definiately in the 8 way position. :(

[kcxj]

I just installed a new 360 I purchased from happs as well. This stick is horrible. The diagonals just don't seem to want to register properly. I'm 100% positive everything is installed correctly. It's the stick's fault. The optics are uncalibrated or something. These new batches of sticks Happs are selling are seriously messed up, because I've never had a problem with older 360's before. We should call in and complain or something. I want my money back.

[kcxj]

E-mail sent to technical@happcontrols.com. Somebody please call and ask what's up too.

I recently purchased and installed a 360 joystick from your website. The diagonals on the stick don't seem to want to properly register though. They do register... it's just not very accurate. I'm 100%positive everything is installed properly, with the small diameter of the actuator facing the e-clip. I've never had a problem like this with older 360 joysticks before (I even went so far as to install my friend's older model 360 onto my joystick to see if it was some issue with the board I'm using... worked perfectly). Turns out I'm not the only person with this problem:

http://www.shoryuken.com/forums/showthread.php?s=&postid=1164085#post1164085

I'd appreciate any fix or attention to this matter at your company's earliest convinience. Thank you.

[SNAAAAKE]

its the stupid hard spring comes with p360...MY GOD I got a new p360 and its killing my hand:mad:

[Ceramiclion]

Originally posted by A-Sakura
I even went as far as purchasing 2 more 360's to test this out, and each of the new ones had the same problem! If anyone has information about this, or ways to fix it, I'd appreciate it very much ^_^ [/B]

Erm interested in sleeing one of those P360s :)

[Ceramiclion]

Hey if anyone else agree with these dudes please post. I am interested in getting a p360 and I'll be damned if it sucks tho. by the way if any of u guys are interested in selling ur P360s I am interested in testing them out (considering they are fucked up like u guys said) I will be will to buy them for 20. how about it?

[SNAAAAKE]

Originally posted by Ceramiclion
Hey if anyone else agree with these dudes please post. I am interested in getting a p360 and I'll be damned if it sucks tho. by the way if any of u guys are interested in selling ur P360s I am interested in testing them out (considering they are fucked up like u guys said) I will be will to buy them for 20. how about it?
There really isnt much wrong with it though :lol:
other then the hard spring.

Yeah still like good ol competetion sticks better :p
(do not argue,its personal preference)

[kcxj]

Originally posted by Ceramiclion
I will be will to buy them for 20. how about it?

Dude, those things cost $40 a pop plus $10 shipping. Plus they just came in the mail recently and have never been used before... Would you sell yours for $20?

[Toodles]

Mine (finally) arrived yesterday after a being on back order for a month or more. I havent installed it yet, but yes, it felt stiff as all hell, maybe to the point of unusable. Ill let you know how it is once installed, but right now I'm none too happy about it. It felt stiffer than any stick I've ever used, and far stiffer than the p360s I've seen installed in cabinets.

[Ceramiclion]

Originally posted by SNAAAAKE

There really isnt much wrong with it though :lol:
other then the hard spring.I am gonna change the spring and everything should be fine(why not).

Yeah still like good ol competetion sticks better :p
(do not argue,its personal preference)


Hmm I'm almost at that point where I think i would rather get a competition joystick...although I bought a battery and a low voltage switch to make the arcade sticck with a p360
oh well...

[kcxj]

The spring being stiff is totally not the problem guys. In fact the hardness of the new stick I have is the exact same as the older ones I played on.

It's when I try to hit a diagonal. If I tap down-back, I should only get down-back right? Instead, I'll get down-back then down or down-back then back (and sometimes no down-back at all...). This is making playing a game like Virtua Fighter 4 all but impossible.

If I try to play Street Fighter games, 80% of the time the joystick will only register down, then forward when I do quarter circle forward motions.

I've been playing games on various 360 joysticks for roughly 2 years now. I highly doubt it's my execution in not being to do moves. The fact that my friends' 360 joysticks they purchased over a year ago along with 360's installed in arcade machines have never given me problems like this before, what else can it be besides lower quality joysticks being shipped out recently? It has to be something with the optics. Either too sensitive, not sensitive enough, or just plain off.

Doesn't Happs do some kind of quality control test before shipping out their products? I'm highly unsastified with my purchase right now that's all I know.

[Ceramiclion]

Originally posted by kcxj
The spring being stiff is totally not the problem guys. In fact the hardness of the new stick I have is the exact same as the older ones I played on.

It's when I try to hit a diagonal. If I tap down-back, I should only get down-back right? Instead, I'll get down-back then down or down-back then back (and sometimes no down-back at all...). This is making playing a game like Virtua Fighter 4 all but impossible.

If I try to play Street Fighter games, 80% of the time the joystick will only register down, then forward when I do quarter circle forward motions.

I've been playing games on various 360 joysticks for roughly 2 years now. I highly doubt it's my execution in not being to do moves. The fact that my friends' 360 joysticks they purchased over a year ago along with 360's installed in arcade machines have never given me problems like this before, what else can it be besides lower quality joysticks being shipped out recently? It has to be something with the optics. Either too sensitive, not sensitive enough, or just plain off.

Doesn't Happs do some kind of quality control test before shipping out their products? I'm highly unsastified with my purchase right now that's all I know.

Uh...well what's ur power supply for the P360? it seems ur problem is a electrical one. I heard u guys hook up P360s to the PS2 controls which someone said were 3.2 volts. Now, here's my hypothesis as to what the problem is. Maybe the older P360s didn't necessarily need 5 volts to work but these ones do. SO!!! whenever u hit a diagonal there are 2 eletrical signals been sent and since u have low volatage the P360 is doing the best it can to register it (that's why it goes from down to down-front to back). Well i hope that's the problem. I am still interested in getting a P360 from u guys. so if u have any extra ones I'll be happy to get them from you. he he he

[kcxj]

Originally posted by Ceramiclion
Now, here's my hypothesis as to what the problem is. Maybe the older P360s didn't necessarily need 5 volts to work but these ones do.

Thanks for the heads up on the possibility. I'm waiting until Happs replies to my e-mail though to get a definitive answer as to what the heck the problem is.

[Ceramiclion]

Originally posted by kcxj


Thanks for the heads up on the possibility. I'm waiting until Happs replies to my e-mail though to get a definitive answer as to what the heck the problem is.

Anytime. and this is quite informative too cuz i thought the P360 would burn out if it didin't have enough voltage to work, but i guess not. you say u have trouble playing VF4 so i am guessing ur using a Ps2 controller right? (3.2 volts?)
I hope Happ can give you an answer on that , a lot of them don't seem to know much,
later

[Sifu]

They once had p360s for sale at like, 1/2 price. Oh man, I knew I should have bought them then.

[ashurax]

Originally posted by Sifu
They once had p360s for sale at like, 1/2 price. Oh man, I knew I should have bought them then.

yup got mine for 24.99:D

[Cthulhu32]

If they don't put those P360s back on sale this christmas, I'm gonna go ape shit. I was so pissed off cause I missed that happs sale by like 2 days, I was going to buy two of those things!! crap crap crap.
oh yah, for anyone who is wondering, you can actually call a Happs spokesman or send them an email requesting a different spring with your joystick, so you can order a perfect 360 with a medium spring, or if they claim they come with a medium spring ask for a light spring. I'm like 95% sure that P360s will have different strengthed springs, but maybe Happs is lame or something. If anyone can snap a picture of the new P360s btw that would be good to so we can put that info over at www.arcadecontrols.com bout which P360s will take power from what.
-Chu

[kcxj]

From :
Jim Dziagwa <jim.dziagwa@happcontrols.com>

To :
"Kang Chen" <kcxj@hotmail.com>

Subject :
Re: Perfect 360 issues

Date :
Wed, 26 Nov 2003 11:09:38 -0600

I will contact P360 and see what they say. This is not the first I have heard of it.

--
Jim Dziagwa
Technical Director
Happ Controls
Ph. 847-593-6161 x110
Fx. 847-593-0355
http://www.happcontrols.com

[demenion]

i just got 2 new 360s..

i do notice it has trouble registering the bottom right corner..

it might just be me though.

[SNAAAAKE]

...I just installed a p360 last night and everything is fine.
I ordered like last week.
Too tight problem is still there but I suppose its a personal thing.

[Coreyh]

I just got a MAS stick and I'm having the same problem. I'm not having that much trouble actually playing though. While its almost impossible to just hit a diagonal on its own its very easy enough to get it when making a circular motion.

You can see the problem pretty easily if you look the training modes in CvS2 or VF4evo. If you try to tap the diagonal you usually get some other directions showing up while you move from center to the corner and back.

[demenion]

Originally posted by Coreyh
I just got a MAS stick and I'm having the same problem. I'm not having that much trouble actually playing though. While its almost impossible to just hit a diagonal on its own its very easy enough to get it when making a circular motion.

You can see the problem pretty easily if you look the training modes in CvS2 or VF4evo. If you try to tap the diagonal you usually get some other directions showing up while you move from center to the corner and back.

Yeah, thats how both of my sticks feel and act.

It doesn't really effect my actual execution.. I can still roll cancel, bison/sakura cc, magneto rom inf.. etc.

HOWEVER, it is frustrating to rarely get hit by low attacks when you think your holding downback.

I know the 360's diagonals are 'hard to find', but on other 360 setups i've played on, it did not seem that noticible.

[First Attack]

Originally posted by demenion


HOWEVER, it is frustrating to rarely get hit by low attacks when you think your holding downback.



I have the same problem, it really pisses me off sometimes. Has anyone found a solution to this yet. I put the spring from my competition stick in my P360 and it was loose as hell and I could seem to find the diagonals a little better.

[gl0ry]

thi is the same exact problem i have. normally the down right position is the worst. the down left is ok

[Yamauchi]

Damn, I was just ordering up my mas with the p360 too. I'm pretty new to sticks, but don't like the square actuator or micro-switches in my Tekken 4 stick, so I doubt I'll like the competition stick either. Would the competition be that much better than the hori jp T4 stick? If it's not, I'll just get the p360.

[Glaze]

I just got a new p360. I can confirm that the stick's diagonal is just crap. Dude, try anything but the new p360's. They're a big waste of money. Now I don't know what to do with this thing...

even my cheap $30 stick plays better than the p360...that's how bad the diagonal problem is.

[Sifu]

Originally posted by Glaze
I just got a new p360. I can confirm that the stick's diagonal is just crap. Dude, try anything but the new p360's. They're a big waste of money. Now I don't know what to do with this thing...

even my cheap $30 stick plays better than the p360...that's how bad the diagonal problem is.

Quite a confusing thread. Many claim that the new p360s are broken. Others claim that there isn't anything wrong. What is the true story behind this?

Hrm... perhaps we should research this further. How about if everyone describes the manner that they attached the p360 to a power source (exact type of pad, or battery, etc.) and maybe we can see some sort of pattern. Also note the date of purchase and if it is working or not (duh).

[De4dEyE]

Heh. Snaaake installed a P360 in the box he built for me, and it's working fine. There is a tiny tiny tiny problem with the diagonals.. but you guys make it sound as though as it's completely unusable.

[Yamauchi]

K, I really just need to know if the competitions are worth getting before I order mine, here. Are the square actuators and micro-switches any better on the competitions than they are in a jp ball-topped (or whatever) stick?

I really wanted a 360 because of it's round actuator and no microswitch idea, but if it's that bad, I'll have to just go with a competition.

And another reason I'm kind of worried, is that if I get a stick I don't like and have to replace it, I won't know how. Like I've never soldered or anything before, and internet diograms aren't that easy to understand (i.e. I was going to install a chip in my DC, but didn't want to go by those step by steps, knowing I'd probably mess it up).

[Glaze]

Here's the reply I got from Happs re the new p360 problem:

"We are contacting P360 about the problem. This is not the first we have heard about it. We will replace the JS you have, but right now I do not know if the ones we would send re any better. Please contact Sales for a replacement.
Thanks,"

[scoot-magee]

I think im having the same problem with mine. I played on it like crazy for about 3 weeks now. Down back is hard to find and i cant execute shit like a normally do. At first i thought it was because it was new but now im starting to think i got 1 of these p360's.

I play on p360 all the time with springs just as tight as the one i have and i dont have this problem. Even short jumps in cvs2 are hard and sometimes i find myself jumping straight up.

If i exchange this p360 for another will it be better r do i have a good chance of getting another bad one?

[acesmith5]

A couple of weeks ago I bought some new Comp sticks. They've been a bitch to jump diagonally with. Sounds like a similar problem.

Maybe the people that claim there isn't a problem like hard springs?

[Glaze]

I'm not too sure how likely you're going to get an exchange. My further emails about an exchange got ignored. Good luck getting a response from happ.

(plz let me know if you do end up getting a response though!).

:(

[hadoken king]

i got a stick from snaaake...

probs i've experienced...

1. nothing works on stick at all..

2. random directions don't work

what i do to solve it...

shake it around a bit, or unplug and plug back in... and everything is fine

[gl0ry]

ok, after a few months of play.. I have come to the conclusion that angles on the p360 are very sensitive.... I've never used another p360 so I cant compare... I can use mine fine now but the angles are just really sensitive... you must hit the diagnol perfectly for it to register

[scoot-magee]

I borrowed my friends stick today. They are both 360's so i went in training and compared them both with key display on. The diagnals on all directions are much smaller then on my friends p360. I cant stand it!

[First Attack]

So does anyone have an older P360 they want to sell me?

[soul5tice]

I also recently got a stick from Snake a hard spring P360. Its hard for me to excute moves that requre diagonals such as a dragon punch. For example one problem i have is doing a walking dragon punch.. but if I leave the joystick in neutral position and do a dragon punch from there it works fine.. this is really upsetting as I cant play to my fullest potential. =( im looking into replacing the stick as well, I have a mas hard spring 360 here that does dragon punches perfectly.. walking or or from neutral position. So Im leaning to thinking that this isnt a hard spring issue.

[SNAAAAKE]

Originally posted by De4dEyE
Heh. Snaaake installed a P360 in the box he built for me, and it's working fine. There is a tiny tiny tiny problem with the diagonals.. but you guys make it sound as though as it's completely unusable.


^ Its the exact same p360 as he got above.I dunno what kind of problem some of you are having with doing dragon punch.I use one myself and its working just fine(still stiff but mine broke in after some use). Its not like I am buying faulty p360 sticks or anything.They are brand new from happcontrols.com.I tried em all before shipping and worked just fine.

:confused:



As for hadoken king:
No idea.We met at the gamestore and you tried the stick before you got it.So like we discussed before.IF there is any kind of problem then I will take care of it.

[armad1ll0]

Originally posted by hadoken king
i got a stick from snaaake...

probs i've experienced...

1. nothing works on stick at all..

2. random directions don't work

what i do to solve it...

shake it around a bit, or unplug and plug back in... and everything is fine

Check what PCB was used...

[Dreaded Fist]

if you guys would head to www.oscarcontrols.com and read his thorough review of the 360 you will see where the problem is.

The directions on a 360 is triggered when the stick's actuator is moved out of the way, letting the diodes on opposite sides connect. So it's really not a 360 but an 8-way with optical devices. The larger side of the actuator is for 4 way and the smaller one is for 8 way. The bigger diameter positiong of the actuator doesn't allow 2 diodes to "connect" at one time so you can only get 4 ways. Now the problem with these faulty 360s could be that the molding for the actuator is too big. So the solution would be to trim it. It could be that the 4 way part of the actuator is too tall and when you move it to a diagonal it pokes up and gets in the way of the diodes(is this the correct term for them? lol). You can test this by going to cvs2 and move the stick to the faulty diagonal position, then pull up on the stick. The other problem could be that the 8 way part is too big, so to solve that you can just trim down the 4 way part, or the 8 way part itself. If anyone's confused, I will come back with pictures.


And the same problem could be in the competition. BUt this time the spacing is expanded on the part between the actuator and the switches, so you can just wrap tapes around the actuator to make it bigger.

[Dreaded Fist]

This is a before and after picture, the red part is where y ou want to trim away, using a grindstone, sand paper, knife, or whatever. You might not want to trim alot that it'll become too sensitive because when it allow 2 sets of diodes to connect, it must block out the other 2 . So just trim a little, test it, see if it's enough, if not trim more.

[soul5tice]

damn that is confusing for someone who has no technical knowledge of all this stuff. I don't even understand half the terms ie diodes.. actuators.. etc..

hopefully someone technically savy with the same problem can try this out and explain this to me? :)

Thanks for your help though DF!

[Dreaded Fist]

soulstice, theres a plastic tube on the bottom of the stick(actuator) you just remove it and trip away like in the picture.

[hadoken king]

ok, problem with my stick was something completely random... in transporting it from NY to my school, i must've broken it somehow, but after bringing it back to snaaake, he noticed that the power thingie snapped off... might have been when i was tightening one of the buttons, or from moving and it banging around... he fixed for free though, so it's all good. snaaake's still the best around

[scoot-magee]

I sanded mine down some (not as much as the diagram to be safe) but I didnt notice a difference. I think im going to take another shot at it.

Is this confirmed to work?

[soul5tice]

Can somebody post a pic with there digital cam to maybe show us where exactly needs to be sand down?

[Cthulhu32]

Originally posted by Dreaded Fist
This is a before and after picture, the red part is where y ou want to trim away, using a grindstone, sand paper, knife, or whatever. You might not want to trim alot that it'll become too sensitive because when it allow 2 sets of diodes to connect, it must block out the other 2 . So just trim a little, test it, see if it's enough, if not trim more.

Hey I think Dreaded Fist is dead on on this one. I have yet to try this experiment for myself, but look at Oscar's optical pictures of what the actuator is doing in the 4-way and 8-way modes: http://www.oscarcontrols.com/joycompare/p360/P360-optics.gif
Essentially what Dreaded Fist is saying, is imagine that vector circle in the middle that oscar drew was a slight bit smaller, if it were, then it would look like the left side and even less likely to touch the opposite side like the 4-way does and cause so many diagonal problems.
This could even make sense why the new Perfect 360's are made like this, Oscar even says on his side that the plastic moldings showed signs of "shrinkage and untrimmed "runners" from the molding process." I'm sure they make the actuators too so there could be little spikes and uneven spots on the actuators that need to be sanded down. If anyone does this and successfully gets a non-responsive joystick to become a responsive joystick, please post details.

[Dreaded Fist]

I have done it. I jus got another 360 which worked fine and I noticed that the 4 way part of the actuator is actually smaller than the faulty 360. So what you need to do more here is to trim down the 4 way(just the top part that's closest so the middle) of course you can also trim the 8 way part also to make it even more responsive.

You can test this by pulling up on the stick, when you pull it up, the only part that can touch the paths of the diodes is the 8 way part(the smaller part) and the diagonals should be much easier to find.

[isamu]

intresting

[scoot-magee]

Guys I did it. I didnt grind it down as much as you said cause it was with sandpaper and was taking forever. It is definetly better then before and if I shave a little more off it should be perfect.

Thanks for the help.

[soul5tice]

Hey scoot, mind taking a picture with your cam to show me what i have to sandpaper down? Pleeeeaaaseeee ....

Dreaded if you have a cam can you take a picture? this would benefit alot of us with faulty P360s who know nothing about hardware.. i have no idea where the actuator is... or what to sand down. pleasee... and thanks!

[gl0ry]

im not sure if mine needs sanding or not

[scoot-magee]

I dont have anything to take the pic with man :( Its really easy though. Just open that shit up and you will see it. its the plastic piece right under the little metal clip that holds the stick down.

[gl0ry]

Originally posted by scoot-magee
I dont have anything to take the pic with man :( Its really easy though. Just open that shit up and you will see it. its the plastic piece right under the little metal clip that holds the stick down.

I was pretty sure thats what he was talking about. But the picture he put didnt make sense to me

nevermind. I get it kinda... But im not sure if mine needs sanding

[Vinnyman]

i am having the same problem from the P360 that i bought a few days ago (there's a local distrubution center here in Houston:D)....i will try to sand it down and see what happens...

[Dreaded Fist]

vinnyminiman, hook me up with some 360s for my business, foo.
be sure to give me credits for the info too :lol:

btw, do the 360s at stargate have that problem as well?

[Vinnyman]

Originally posted by asianhitler jr.
vinnyminiman, hook me up with some 360s for my business, foo.
be sure to give me credits for the info too :lol:

btw, do the 360s at stargate have that problem as well? bitch, hook me up with the cash...come to TS4....and bring your sister :o :D :eek: :lol: :evil:

[Dreaded Fist]

i will.... i will.. i probably won't

[Sifu]

Definitely e-mail the people at happ about this. Of course, its questionable whether they'll do anything now that the problem has been identified.

[undeadgeist1942]

Anyone now when the 360's started becoming fualty.Anyone with an older 360 and a newer one compared the differences yet.... (molding/actuater size /noticible imperfections)

[soul5tice]

Ok so I've removed the plastic tube that holds the joystick and shaved the actuator.. funny thing is its easier for me to pull of moves such as dragon punch but now the diagonals are harder to reach... argh =( i think i should just buy a new P360. anyone know if the new ones are still faulty?

[undeadgeist1942]

Got a stick from D.F. today and it is perfect, no diagnal problums at all.

[AudioProject]

I've had a mas stick since september and have had 4 different p360's put in there because they all had fucked up diagonals. I finally finally FINALLY found help (this thread, thank goodness) and I tried the idea of sandpapering the spacer that touches the Eclip. It seems to work a little better, so I'm gonna go at it some when i get more time.

[SilverSpy]

Here is a picture of my p360 joystick.
http://www.angelfire.com/wy/chew/p360.txt

Can someone point out where the actuator is? Do I have to actually take out the Eclip to reach the actuator? sorry Im a noob as well, my p360 has the same problem.

[SNAAAAKE]

Har.

Go with happs competition stick for fighters I guess I mean you went through 4 p360 :confused:
Anyway check the attachment.

[SilverSpy]

thx snake

[Heihachi]

u know when u tap D/F,you're going to hit Forward or Down most of the time before reaching D/F. And sometimes after releasing the stick from D/F its possible to hit down or forward again.

I've tested this on CVS2 practice mode with competition and 360. And both seems to hit other directions before reaching any diagonals or can anyone here register diagonals 100% on their 360's????

[Dreaded Fist]

I've been able to done that before. Hitting str8 up df, on a 360. I haven't try on a competition, but it seems to not make much of a different if you hit another directoin b4 you hit downforward.

[Ryu1999]

Originally posted by undeadgeist1942
Anyone now when the 360's started becoming fualty.Anyone with an older 360 and a newer one compared the differences yet.... (molding/actuater size /noticible imperfections)

Yeah I'd also like to know when the sticks started becoming faulty. I got mine in April of last year when they had that firesale of p360s. Maybe its because they were so shoddily made that they started selling them at such low prices? :D

[cmutt]

here's my 2 cents on this, although i don't have any of these faulty 360's. i bought all of my sticks a long time ago so i must have missed this bad batch of 360's.

that's what i believe this problem is, simply a large batch of faulty 360's which came off the assembly line. i personally wouldn't even try to mess with them. Happ stands by their products so they won't have a problem replacing faulty stick/s.

the question is how many bad ones do they have in their stock. getting a replacement bad stick would be annoying, so i'm not sure what they plan to do about that. they should just send back all their stock and get new ones.

hopefully when i place my next order they'll all be good.

peace

[kcxj]

Just so you guys know, shaving the acutator might not be the solution to this diagonal problem. The holes where the laser beams shine through and meet each other might be the problem as well. My friend who makes joysticks says the holes on a lot of the sticks he bought were unfinished. There was extra plastic sticking out and getting in the way of the light.

I looked on my stick, and sure enough he was right. I filed down the edges to make the holes a little bigger. But as of right now, I still haven't gotten any good results though. I still cannot input a down-left diagonal whenever I want and it's making me angry. I've had this stick since NOVEMBER already, and still haven't been able to play on it once...

Taking off that E-clip, putting it on again, soldering this, filing that... this SUCKS.

[kcxj]

The holes to where the arrows are pointing is what I'm talking about. The holes were really small on my stick and in some cases, there where little pieces of plastic jutting out.

http://www.oscarcontrols.com/joycompare/p360/optics2.jpg

[kcxj]

I just received this e-mail.

Kang,
YES!!! We have an answer. Sorry I did not reply, but I lost your email.
Long story short, after much testing and contact with P360 and the guy that
designed it, we found that P360 had made an error when making the boards.
They used the wrong value resistor on units that we had.
As of about two weeks ago, we replaced everything we had with corrected JS.
We will gladly replace the one you have at no charge even though it is out
of warranty.

--
Jim Dziagwa
Technical Director
Happ Controls
Ph. 847-593-6161 x110
Fx. 847-593-0355
http://www.happcontrols.com


Happs stands by their products after all. All I have to say is, it's about time... :lol:

[Sifu]

Whaa? In the end it was about resistor values? Whatever happened to the actuator theory and the bad plastic theories...

[doujinshi_2001]

Originally posted by kcxj
I just received this e-mail.



Happs stands by their products after all. All I have to say is, it's about time... :lol:

Nice, nice. Now maybe I can order my P360. Good shit man

[MaDPoWer]

Does MAS use the sticks from Happs? I got one of the crappy P360s when i got my stick about 2 weeks ago...

[FMJaguar]

Originally posted by Sifu
Whaa? In the end it was about resistor values? Whatever happened to the actuator theory and the bad plastic theories...

They weren't really theories on why it happened, just things we tried to do to fix it.

[THChardcore]

Just got a MAS a month ago and I noticed the same fucking problem with my 360. I try and block and the thing goes ape shit on my ass before I get there. God, it's such bullshit too cause it cost 160 with shipping.
AGHHHHHH

What should I do?

I bought the thing from MAS. I don't want to ship it back. Can I ship just the 360 to Happs? I mean, does Happs make the P360 or do they just supply it? Since MAS uses Happs P360s then Happs should replace it, right?

[First Attack]

Can anyone find out the resistor values of the good and faulty P360. I'd rather just replace the resistor myself rather than spending all that time sending the joystick back and waiting for a new one, plus it's pretty worn in and I don't really want a stiff ass new one.

[MaDPoWer]

Yeah, is there anyway to fix a newer p360 without being a electrician? Is there something I could tweak little by little until the stick responds just the way i like it?

[demenion]

I had two 360s i bought around October and Happ offered to replace them.

I'm still waiting for them to ship me the new sticks.. :/ (been almost a week, i heard they are slow in shipping items)

[MaDPoWer]

Any news? Is Happs gonna replace the crappy p360s?

[demenion]

They replaced mine...

MUCH MUCH BETTER.

[MaDPoWer]

Sweet.

Too bad i got mine from MAS and i dunno how to take out the stick or put another one in without breaking it.

[Ryu1999]

Man Happ has some of the best customer support ever. I ordered mine back in April of 03 and even though the guy acknolwedged that my stick wasn't within the problem period of October 03 and on, they still sent me a new stick! Without even telling me! oh man :smooches: to Happcontrols

[Cthulhu32]

Just don't ever ship items in multiple packages. We had a sales rep onetime tell us that we wouldn't be charged for each individual shipment... yeaaah we were most definitely charged with each shipment, got dinged another like 10-15 bucks.
But if its a defective product/something wrong with the actual order they'll easily fix the problem and what not, and even if they do make some dumb mistakes from time to time they're friendly about it I suppose.

[MaDPoWer]

Happs is gonna replace the faulty p360 from my MAS. Great customer service!

[hadoken king]

ok, so i did that thing where u trim down the little thing in the p360, and it's more responsive, however, it's still not perfect..

at first, my directions were...

789
456
12

no down / right

now it's like when u go to direction 3, it sometimes just goes down

any other tips please?

[Glaze]

not sure about this, but if you have a PS, turn on the Mode button and see if it makes any difference.

[hadoken king]

Originally posted by Glaze
not sure about this, but if you have a PS, turn on the Mode button and see if it makes any difference.

PS?

i have a custom stick for PSX

[demenion]

don't bother with the mod, it made my sticks worse.

just e-mail happ and explain your situation.

[hadoken king]

Originally posted by demenion
don't bother with the mod, it made my sticks worse.

just e-mail happ and explain your situation.

well, i already modded it

[kcxj]

The replacement joystick Happs sent me at no charge works beautifully. Hitting Sagat's s.LP, s.LP xx super all over the place has never been easier. :)

Anyway, Happs has purchased the Perfect 360 line from the 3rd party that manufactored them before. Quality control should be MUCH better now hopefully. Again, compliments to their customer service and everybody here should feel confident buying from their website.

[MaDPoWer]

They should be sending my replacement one in a few days. I'm gonna have someone else install it but i ended up uninstalling it. I heard somewhere that i shoud just pull out that clip to get the stick out then cut the wire connected to the P360. I HOPE i did that right, i never feel good about cutting stuff.

[Shin Ace]

As long as the wire has some slack, you can cut it and re-strip it. Worse comes to worse, you can extend it with another wire.

don't forget to label them before you cut them.

[MaDPoWer]

Well, i've already cut them. Plenty of lack is left since i cut about a inch from the P360. I didn't label them but i did take several pics of the inside of my MAS so that i can see where they should go.

[Solaris]

whoa guys... how do i get my stick replaced on my mas... i just now found this thread.. at the same time you guys got your 360 sticks i got a mas with a 360 and the down diagonals are hella gay.. someone told me it was my fault and i broke them in wrong but they were like that from the start i just sort of lived with it until now but im pissed its so gay like that... i will get raped 80% of the time i try to block low... i dont have the order form anymore but i have the box still.. i might just buy a new 8 way or some shit... thats gay shit diagonals not working..

[Shin Ace]

Here's an idea, contact MAS and Happ Controls about a replacement. I don't know if Happ supplies all parts for Mas systems, but it doesn't hurt to ask.

[Canned Toast]

Anyone recently get a MAS stick with the p360? I ordered mine last week and am still waiting for it. I just hope MAS is aware of this problem and test for it before shipping out.

Also, any word on replacements for you guys?

[doujinshi_2001]

Yes, I've gotten one. Works like a charm man. :) I got mine last Saturday and it registers diagnals very well.

Edited due to sounding robotic. :lol:

[Dunpeal]

Yes they are aware of it. But what i did was call in after i read this thread just to make sure.

[THChardcore]

If doesn't work right..

1) Contact Happ

2) Cut the wires to the 360

3) Use quick disconnects to put them back on after you get the new one.

Pretty simple.

[Canned Toast]

Just thought I would update for anyone else concerned. I got my MAS yesterday. The P360 works great and has no problems registering any of the directions. Also I think a lot of people over exaggerate the spring in the stick. I'm not saying it isn't stiff, but some say it's un-usable I bet they are use to the over abused springs that turn to slop in the arcades.

Anyway, my only complaint against MAS is the cord is way to short (on mine at least). It's just under 4 feet.

I would definatley recommend a P360. I wish I got one sooner.

[Ookima]

I had a problem with a stick I was building for my friend most recently, up was just not working with the P360.

After some testing by flashing lights at it, I found out one of the diodes was not receive/transmitting, after taking a look, it was leaning to much foward, so all I did was get a small screw and pushed it back and it works...

Now I have another issues, which I solved for my old p360 stick but I don't remember how i did it...the problem is that the spring seems to be too tight or something because you can head click noises when moving the joystick around, and I am sure its comming from the spring. The directions work fine and there the movement is not impeded. Just the click is annoying as hell and it seems like something is caught or in the way...

[THChardcore]

NORMAL.
both p360s I had did that with the spring and the noise. It sucks, but oh well.

[soul5tice]

Hi guys,

I have the same issue with my P360, I bought the stick off Snake so I obviously dont have a receipt. Will Happs still allow me to exchange this faulty stick?

Thanks in advance.

[THChardcore]

Send them an e-mail.

[Dreaded Fist]

This is an email that I got from happs:


From: Julie Wallace

To: Phong Nguyen

Sent: Monday, July 19, 2004 9:19 AM

Subject: Re: about your 360s


The problem was that the P360 PCBs were made by Perfect 360 with the wrong resistors. These were made late in 2003 and early in 2004. The problem was fixed in late February. They were made with 470 ohm resistors and should have been made with 4700 ohm resistors. Here is how you can fix the P360. Disassemble the hub by removing the four screws on the bottom and remove the PCB. Locate the resistors (small black surface mount parts) in the R5, R6, R7 and R8 positions. If they are the wrong ones, they will have a number "471" on them. This is a 470 ohm resistor. If these resistors have a "472" on them, this is a 4700 ohm resistor and is the correct one. If they say "471" on them, you can unsolder them and replace with 4700 ohm resistors. You don't have to use a surface mount part, any small 4700 ohm resistor will work. Solder the new resistors to the solder pads where the old ones were soldered. You can get the resistors at Radio Shack if you don't have them.

I don't have any faulty 360s on hand to test this but, Chris the Saviour is sending me his 360 to exchange for a good one and I'll see if I can fix up his.

I also don't think happs will fix any 360s that was not purchased from them. At least not anymore. They only did it before because it was during the phase when bad 360s were being made. Now that they've fixed it, I don't think they'll do anymore exchange.
.

[SNAAAAKE]

Just the clear something,I got a few p360s from happs the other day and all working fine so I am guessing they manufactured new once.I would say its safe to order from happs now.


soul5tice,I bought your stick from GCI and it wasnt faulty(I didnt notice anything while playing),just to save you the trouble of exchaning or whatever.I know p360s are tight but thats just teh nature of the thing.

[soul5tice]

snake the stick is faulty because half the times i cant reach diagonals properly =(

[Dreaded Fist]

if you want to be sure, just open it up and look at the resistors value.

[armad1ll0]

I got a bunch of P360's and they have a Happ QA sticker on there. This proves to me that Happ was double checking to make sure that they weren't sending out bad P360's

[doujinshi_2001]

I got a bunch of P360's and they have a Happ QA sticker on there. This proves to me that Happ was double checking to make sure that they weren't sending out bad P360's

Reviving a dead thread for a bit...

I got that same kind of P360 in my custom that Dreaded Fist remade for me, and my diagonals are really iffy. Does this mean that the newer 360s are messing up again? I'm really tired of pressing down back to block low and eating attacks cause of the shitty diagonals :sad:

[deanimate]

doujinshi
omg man same here
have a made a thread here and on arcadecontrols to try and see whats going on + so far no luck but i remember this thread when i was thinking about buying a MASS and so im just about to try and open up the P360 to get to see the PCB.

dunno how on earth it opens up though. looks sealed to me :/

edit: well that showed me! pulls right out. typical :P

EDIT: Well, well WELL. this does bring up a few points.
resistor things are fine. 472 all the way. whats NOT fine is i guess partly happs but mainly lazy massytems.

those things detect the joystick movement yeah. light diodes? man whatever they're called. there's 8 of them. 4 pairs of 2. Far too many were bent obviously out of shape. i go in, tweak a few around quickly. screws back in, load up game, hello diagonals. I mean jesus christ. Dont MASS bloody test this before sending them out? how long would it take? few mins to be sure all is in working order? makes you question buying from them again.

btw i am in NO WAY an electrcian or expert at doing anything like this. im rubbish soldiering and would probably soldier my nose to a connector sooner than the piece of intended wire. therefore for gods sake if you're having issues like this that concern movement. Dont be a duckegg and think omg ill break it, i know ill send it back to mass so i can wait 5 years to get it back and then sell my house so i can pay for the shipping. Get in there, and have it done in a few minutes. If i can do it then a horse would ace it.

Ill need to give it more testing and might tweak them some more but well right now im off to collapse into bed :]

Happy fixing busted P360 sticks ppl :)