** Focusattack.com fighting game store **

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  • jpenguin77jpenguin77 Old Ass Button Masher Joined: Posts: 263
    maybe shitstorming needs it own thread.
    Just a hero for fun
  • PresidentCamachoPresidentCamacho Dwayne Elizondo Mountain Dew Herbert Camacho Joined: Posts: 3,455
    My point was that any time FA expands its services, they're accused of being greedy. Everybody has bills and expenses to take care of, some business need growth more than others.

    If you have an excellent revenue source beyond this business, that's great, but don't begrudge others for seeking success and financial stability in this market.
    Play Crimzon Clover, or go to hell.
  • shaunLEGENDshaunLEGEND SF2:CE 4EVER! Joined: Posts: 75
    @jmanDMC I'm definitely going to pick up some stuff on sale but does the focus attack rewards work on mobile? Won't have access to my comp during that time :#
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    @jmanDMC I'm definitely going to pick up some stuff on sale but does the focus attack rewards work on mobile? Won't have access to my comp during that time :#

    Rewards will be available on mobile devices upon launch. The original site didn't offer the rewards interface on mobile because it used a different, incompatible template. The redesigned site has a responsive layout, so it resizes properly for phones and tablets.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • shaunLEGENDshaunLEGEND SF2:CE 4EVER! Joined: Posts: 75
    That's awesome to hear. Thanks!
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    New site is up. Thanks again for your patience!

    11741034_1092726560740742_5007832434380677540_o.png

    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • Riot55Riot55 King Scrub Joined: Posts: 840
    Cool new design. Just placed my order =)
    www.youtube.com/riot55
    www.twitch.tv/riot12345
    SFV/Competitive CS:GO/Hearthstone
  • ElectroManiacElectroManiac Joined: Posts: 424
    Couldn't resist the 15% off and did the order :smiley:
    Steam: Electro
    Tekken 7 Mains: Dragunov and Devil Jim Second: Josie
  • Nobus3r1Nobus3r1 #RiseUp? Joined: Posts: 5,392
    New buttons complete me.
    House of Bane
    ID: 8V596
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Thanks again for the support, guys. Orders are around 170 as of this morning - not too bad. :) Jason and @Jenni will have plenty to do, Monday. If Jenni feels courageous enough, she'll ask me to pull stuff for orders in order to speed things along. ^_^;;
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • shaunLEGENDshaunLEGEND SF2:CE 4EVER! Joined: Posts: 75
    Like you promised, the rewards work on mobile. You changed up the menus though, so it was a little bit of struggle finding stuff but I managed. Got my order in as well B)
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Like you promised, the rewards work on mobile. You changed up the menus though, so it was a little bit of struggle finding stuff but I managed. Got my order in as well B)

    Sorry about that - the menu was supposed to enable a greater degree of organization. The previous version offered no ability to add new products intuitively or expand across fighting and arcade markets, which is needed going forward. Hopefully it will become easier to use over repeat visits. :)
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • TenshoTensho Joined: Posts: 2,873
    I like the layout of the new site but would be nice under the category/stick/button to search by the brands
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Tensho wrote: »
    I like the layout of the new site but would be nice under the category/stick/button to search by the brands

    I may add that back in, but I choose the current style because there is already a method to search for parts by brand under the Brand drop down. That original category was a holdover from a time that I didn't have a lot of buttons. This time I wanted customers to have the ability to search by other characteristics as well as brand.

    One of the most common things that happened on return orders was that 24mm buttons were mistakenly purchased instead of 30mm. This was despite a guide on every button indicating which size represented the most common functions on a typical fightstick or even Hitbox. This may not go away, but the separation of size may help a bit.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • JohndiJohndi Joined: Posts: 19
    Are you considering the addition of the Sansa OBSF-40 button to your inventory?
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Johndi wrote: »
    Are you considering the addition of the Sansa OBSF-40 button to your inventory?

    It's not a common button, but part of the redesign included photos of spare parts and less common buttons and joysticks like the OBSF-40.

    It's going to take some time, but I am including parts like this tagged under "Special Order" over the coming weeks. This allows you to request parts on special order, which will become part of our restock order each month. We'll ship the parts as soon as they arrive at the warehouse.

    In doing this, we'll keep extra quantities on hand for some orders others might make. If we see a consistent demand for them, we'll add them to regular inventory.

    Speaking of similar, I want to apologize. I meant to add the new Seimitsu LS-38 - the remaining models that aren't exclusive to Arcade Shock - this weekend. This includes the LS-38-01, LS-38, and LS-38-SC. Lots of other things to get done because of the redesign launch. :P I'll add them in early next week.
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  • BetaWolfBetaWolf Eternal Lurker Joined: Posts: 168
    Loving the redesign. Clean, sortable, fancy. The only thing I can complain about is the word "concavity" being used incorrectly in this description: http://www.focusattack.com/seimitsu-ps-14-d-24mm-pushbutton-black/
    The word you are looking for is "convexity" :P
    I'm looking forward to the LS-38. Been wanting to try the LS-32 but got adjusted to the stiffness of the LS-56.
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    edited July 2015
    BetaWolf wrote: »
    Loving the redesign. Clean, sortable, fancy. The only thing I can complain about is the word "concavity" being used incorrectly in this description: http://www.focusattack.com/seimitsu-ps-14-d-24mm-pushbutton-black/
    The word you are looking for is "convexity" :P
    I'm looking forward to the LS-38. Been wanting to try the LS-32 but got adjusted to the stiffness of the LS-56.

    Thanks for letting me know - that is an old mistake as I hadn't updated some of the product listings. Will fix that now.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    edited July 2015
    Big thanks again to everyone that took part in the sale. Cleared near 300 orders today.

    11694929_1093287220684676_3765037477826410610_n.png?oh=a37f92cff21f9ec12d3b2501f5c1d04d&oe=5610557B

    As with this kind of backlog, we're taking care of orders as fast as we can come Monday, in the order received, with special care to Express shipments. I anticipate about 50-60 more orders come Sunday. I appreciate your patience as we get through all of these orders, and again much respect to each of you that left positive and helpful feedback on the new site. It was a big, expensive and time-intensive endeavor that I'm glad only may occur once every few years. Much more is coming in the next few weeks. :)
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • CHPrezCHPrez Joined: Posts: 54
    Placed my order on Saturday, had to take advantage of the 15 percent off and i gotta say, the site looks great! It took me a minute to see where the categories were moved to but once i found it, the site felt very easy to navigate and find things. A big improvement in my opinion, great job!
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Thanks! The goal of the new navigation was to allow for expansion while enabling customers 4 different ways to find products. The interest and color tags help sort products by a common theme. That is extended to the category nav.

    I hope others like you may enjoy visiting there, and I'm always open to feedback.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Hi all,

    Just wanted to pass on some information from @Jenni that was posted to Facebook:
    Just a little update on sale orders.... If you placed an order during our ATOW9 Sale on Saturday 7/18 it will ship out no later then tomorrow for you! All orders from the sale have either already been shipped or are packed up and going to be shipped first thing in the morning! Tomorrow we will start working on orders from Sunday and as usual will continue with fulfilling orders in the order that they were placed. Thank you all for your patience during our down time and the little bit of extra time it is taking us to catch up! -- Jenni <3

    Again, thanks for your patience. Sunday through today were also a bit crazy order-wise, so we're all packing and shipping orders this week. That includes me - thankfully, Jenni reviews everything I pull from the bins. :)
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • BolSadguyBolSadguy Toronto Stick Modder Joined: Posts: 1,608
    Really looking forward to my parts! This is my first time ordering anything for my arcade stick, and I'm sure I'll be satisfied!
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Really looking forward to my parts! This is my first time ordering anything for my arcade stick, and I'm sure I'll be satisfied!

    Thanks for the support! If there is any reason why you aren't upon receiving your shipment, please let myself or @Jenni know and we'll address it right away.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • jey-arejey-are Intermediate Noob Joined: Posts: 104
    Love the new site. It's always been a pleasure doing business with you guys.

    Also, it's been a few months since I bought my crown 307f stick from you, and I love it.
    Feels like it broke-in nicely. The more I play it, the better.

    I'm sure you hear this question a lot, but is there a possibility of you guys carrying the "ST" version or at least the silicone grommets in the near future? and when?

    Thanks
    -Psn ID: JxRx420
    -Instagram: jeyrizzy
    -Usually plays Tekken.
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    edited July 2015
    jey-are wrote: »
    Love the new site. It's always been a pleasure doing business with you guys.

    Also, it's been a few months since I bought my crown 307f stick from you, and I love it.
    Feels like it broke-in nicely. The more I play it, the better.

    I'm sure you hear this question a lot, but is there a possibility of you guys carrying the "ST" version or at least the silicone grommets in the near future? and when?

    Thanks

    It not been a question I've heard from in about 2-3 months, actually. I spoke to my supplier about it before pushing into the redesign, and then I believe we both lost track of time.

    I'm sending a message to my supplier about the CWL-307FJ-JMS-ST and CWL-307FJ-SMS-ST to see if he has them in stock, or possible to order with my next restock.

    Since there are about 24 configurations of the 307 model, I won't try to carry all of them, but will focus on the ones I figure most will pick up for now.

    Wanted to add that I believe @wazwuz was looking to whether it was worthwhile to carry a silicone grommet. I'll check with him about this.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • BolSadguyBolSadguy Toronto Stick Modder Joined: Posts: 1,608
    So my stuff came into, and honestly, it was a kinda "meh" first impression. My order consisted of 8 Yellow HBFS, 8 Crystal plungers and caps for said HBFSs, 6 CherryMX Blues, a Hayabusa and 2 OBSF 24mm sanwas.

    The sanwas and Hayabusa were in perfect condition, so the problem isn't with those.

    Those GamerFingers... Oh man those GamerFingers. I was shaking in my boots during the entire installation process because of the problems I found with them when I took them out of the box. For one, the plungers were not properly placed into the crystal caps. This lead to the plungers warping out of shape during the shipment, and so I had to bend them a bit to insert them properly, and let me tell you I was afraid of the plungers breaking on me while I bent them. Hopefully the plungers un-warp with some wear and tear, and hopefully it doesn't affect the artwork I plan to place in them. Second, several of the Cherry MX Blue switches had their connectors bent, and I noticed this before I even took them out of the plastic baggy they were in. Thankfully they seem to still function fine after I bent them back to a straight position. Finally, two of the yellow HBFS buttons had their default Cherry MX Reds jammed into the sockets. When I eventually removed the microswitch from the button assembly, the entire socket that you insert the switch into came out right along with it, which lead to one of the wire connectors falling out of the assembly and me crawling on the floor for awhile looking for the two wire connectors that fell out. I managed to eventually get the red microswitches out of the sockets, but man, I was crying the whole way through out of fear.

    Everything is installed now and it all works fine so I don't think a refund is necessary. However, I would definitely hope that I don't face the same problems if (and most likely "when") I order from FA again in the future. This wasn't a dreadful first impression by any means, but it definitely wasn't as good as I initially thought it would be.
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Hi @SHSL_Street_Fighter,

    Thanks for the feedback regarding the GamerFingers. Though I don't usually hear much bad news regarding GamerFinger, these are some things I can take back to Pei of GamerFinger. We don't do anything to the buttons themselves, so possibly less than ideal units were unknowingly sent.

    Regarding the cherry switches, we try to pack securely, but recognize that things can get jostled during transport. I'll ask staff to review the state of the pins upon shipping them.

    This is not a common impression of FA, if you look at testimonials on Facebook, so I hope we can do right by you next time. If you feel the GamerFinger buttons need replacing, please let @Jenni know at orders@focusattack.com and she'll address it. GamerFinger is working on some new things, which is why I don't have much stock of buttons right now. I'm going to send your feedback to Pei, however. He is usually responsive to suggestions.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • LoteqLoteq Joined: Posts: 7
    Not sure if I just missed them with the new design, but do you plan to offer mix and match sanwa rims like you used to?
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Loteq wrote: »
    Not sure if I just missed them with the new design, but do you plan to offer mix and match sanwa rims like you used to?

    I'm afraid not. I'm not able to get them in a quantity that is worthwhile versus caps, and sales showed that few were actually buying enough rims to make the effort.

    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • FattyWinnarzFattyWinnarz Joined: Posts: 328
    Just ordered the wrong buttons the other day and these guys were quick to check their emails and get everything sorted out for me. Now I just can't wait for my buttons to get here to put together my Saturn stick :)
  • h0taruh0taru Joined: Posts: 22
    Placed an order last evening with fa for a number of things... then placed a second order for something I forgot. The nice folks at fa quickly refunded the shipping fee on my second order and without me ever having requested. Stand up people there. You do the community proud by doing right by people.
    勝負じゃ!
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    @FattyWinnarz & @h0taru - Thanks!
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
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  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    edited August 2015
    jey-are wrote: »
    Love the new site. It's always been a pleasure doing business with you guys.

    Also, it's been a few months since I bought my crown 307f stick from you, and I love it.
    Feels like it broke-in nicely. The more I play it, the better.

    I'm sure you hear this question a lot, but is there a possibility of you guys carrying the "ST" version or at least the silicone grommets in the near future? and when?

    Thanks

    Just wanted to mention that I got a few of the silicone based CWL-307FJ-JMS-ST joysticks. Right now just 10pcs each color. I don't yet know how they will move, so I picked up a small amount, and will increase if there is interest.

    Also coming is the LS-38, LS-38-SC, and LS-38-01. Arcade Shock got exclusivity to LS-38-01-SC, so I'll just carry the rest and bundle the converter cable at a discount if anyone wants it. That's the breaks sometimes.

    I'll have them listed early next week.

    Some stuff coming Thursday: wire by the foot. Solid color and striped - 22 AWG at 25 cents a foot with discounts at 25 feet and up. Also offering the Waldon W-HT-1921-P crimping tool for under $15. Nice piece of kit suggested by Lemony Vengeance. :) You'll start to see more stuff like that in the store

    Also, Sanwa JLFs are back in stock - sorry for the wait. Got hammered soon after ATOW 9 and since, so they ran out much faster than usual and I had to wait about 2-3 weeks to get more. One thing that didn't ship was the JLFs without mounting plate. I got 50 more units of the mount plate than the 250 units I ordered; turns out the CI was incorrect. Our supplier is sending the correct batch in our next main restock. Also going to order another 250pcs soon to get the inventory back to normal so I don't run out.

    Finally some changes coming to hopefully improve navigation after the redesign. Hearing you guys loud and clear.

    Been a good, heavy couple of weeks. Thanks for keeping me and the crew busy, and hope you'll keep coming on by.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • EvolderekEvolderek Joined: Posts: 112
    any idea when your putting up the CWL-307FJ-JMS-ST? Id love to get one.
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    Evolderek wrote: »
    any idea when your putting up the CWL-307FJ-JMS-ST? Id love to get one.

    Early next week. The LS-38 series and Crown 307 ST model will go up on Monday.

    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • xFuneralxxFuneralx Joined: Posts: 85
    jmanDMC wrote: »
    Evolderek wrote: »
    any idea when your putting up the CWL-307FJ-JMS-ST? Id love to get one.

    Early next week. The LS-38 series and Crown 307 ST model will go up on Monday.
    As always, thanks for the updates.
    This is the MAIN reason I buy from FA. Constant updates here and via social media. I like being in the loop. :)
    Keep up the good work.

    No salt in these tears!
    DFW, Texas
    xFuneralx
    Twitch
  • jmanDMCjmanDMC Focusattack.com Joined: Posts: 2,544
    xFuneralx wrote: »
    As always, thanks for the updates.
    This is the MAIN reason I buy from FA. Constant updates here and via social media. I like being in the loop. :)
    Keep up the good work.

    Thanks. :) I'll try to keep on the updates. Speaking of which, I asked my supplier about the Crown 309:

    http://9rklk.tistory.com/17

    These new models are coming out faster than ever. No price point or retail availability yet.
    Join the FA.R Rewards Program! Earn, share, and redeem chips to save nearly every day! http://bit.ly/fa-rewards
    Have questions? Get answers by our Tech Talk member support team and knowledgebase http://support.focusattack.com
    Try the KOWAL Hayabusa Octopus restrictor plate for octagonal control of the popular Hori joystick! http://bit.ly/fa-kowal
  • Karr80Karr80 Joined: Posts: 98
    Any chance you have an ETA on restocking the Link Quick Release JLF Shaft?
    "It's difficult to work in a group when you're omnipotent."
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