It took close to 4 months to get my stick from Nitewalker when I ordered last time. I went through the same thing. Hopefully he comes through for you, but from what I have seen on the forums lately, I have come to believe that buying stick you know are already built is the best way.
That's true I bought from many builder (Finkle,Foehammer,Nitwalker....) and they all lack of Communications after you place a order.But they will come around. I know it's frustrating but sometimes they have so manny sticks to work that they lose track of a individual stick for weeks So that's why there isn't any update yet because it hasn't been touch for weeks. They don't stay in one stick until it finish they go back and forth tho. But in the end you will get what you are order. A top notch Arcade Stick. :)
PS: I still waiting about any news of my Arcade Stick Artwork printout that was purchased 7 moths ago (Since April) .I know that you did refund me the money but said that you could print out before I even purchased it. That was the main reason I purchased a wider case from you Because I knew that you could print it for me. The Case it's here collecting dust because I don't have the time for do it myself.Please let me know. Thanks.
Not to be overcritical, but it is NOT that hard to answer emails in a timely fashion. It's best, our of respect for your customers, to do what you say you're going to do when you say you're going to do it and keep them reasonably informed.
With God, all things are possible.
The words "Hype", "Community", "Salty", and "Troll" have lost meaning due to overuse.
Not to be overcritical, but it is NOT that hard to answer emails in a timely fashion. Also, giving ridiculously inaccurate time-frames to customers is something that just shouts "don't trust me". I also am a "one man army" and, though I don't build custom cases, I keep my customers informed and am rarely late with shipping out a purchase; even then I don't think I've been late more than 24 hours before.
It's easy for you to sit there and to call a time frame 'ridiculously inaccurate' after the time has passed. Delays happen-- he doesn't know about them before he gives the estimate. He may not have handled it the best way, but at least he's handling it. Every communication session (between PMs, the thread, and email) takes away from his build time, I'm sure. It's more efficient for a sole person to handle all of it in a batch at once, rather than check for emails and PMs every 90 minutes.
I'm glad that you are rarely late with whatever you sell.
However, if your aim was not to be overcritical, you missed. If you're that mad, request a refund through paypal or something. o_O
What people who have dealt with the delays in getting a Nitewalker custom are trying to say:
The feeling of receiving the stick always out does the feeling of waiting for it to arrive. The stick is solid and you can tell a lot of care and effort went into it. it's worth the wait.
It's easy for you to sit there and to call a time frame 'ridiculously inaccurate' after the time has passed. Delays happen-- he doesn't know about them before he gives the estimate. He may not have handled it the best way, but at least he's handling it. Every communication session (between PMs, the thread, and email) takes away from his build time, I'm sure. It's more efficient for a sole person to handle all of it in a batch at once, rather than check for emails and PMs every 90 minutes.
I'm glad that you are rarely late with whatever you sell.
However, if your aim was not to be overcritical, you missed. If you're that mad, request a refund through paypal or something. o_O
For reference, I have bought 4 sticks from Nitewalker. I have experienced these delays first hand; though not on all of the transactions. I do not have any pending deals or unfinished transactions at this time. I never said anything about checking PM's every 90 minutes, but people aren't are waiting several days for responses after months of waiting for their purchase.
Don't take it personally. When someone can't keep up with business, they just need to be honest about it and let their customers know what to expect. When people are in the dark about where their money went, all the joy of getting the product changes to worry.
With God, all things are possible.
The words "Hype", "Community", "Salty", and "Troll" have lost meaning due to overuse.
NiteWalkerFor me it was Friday.Joined: Posts: 1,631✭
Hey guys, I'm definitely working on getting things done sooner.
When I first started my lead time was around 7-10 days, which is the goal I'm working back towards.
And there is no excuse for not answering emails/pm's in a timely fashion; I'm handling that now too.
That's true I bought from many builder (Finkle,Foehammer,Nitwalker....) and they all lack of Communications after you place a order.But they will come around. I know it's frustrating but sometimes they have so manny sticks to work that they lose track of a individual stick for weeks So that's why there isn't any update yet because it hasn't been touch for weeks. They don't stay in one stick until it finish they go back and forth tho. But in the end you will get what you are order. A top notch Arcade Stick. :)
PS: I still waiting about any news of my Arcade Stick Artwork printout that was purchased 7 moths ago (Since April) .I know that you did refund me the money but said that you could print out before I even purchased it. That was the main reason I purchased a wider case from you Because I knew that you could print it for me. The Case it's here collecting dust because I don't have the time for do it myself.Please let me know. Thanks.
I never intend for communication to drop, but it does take a decent amount of time to sit if front of the pc and answer messages; sometimes 4+hours. Don't be afraid to send reminders; I'm not ignoring anyone and will answer as quick as I can. I'm glad you like my cases. :) It means a lot coming from someone who has roughly 1.2 million sticks.
And yeah, I am guilty of getting backed up by taking too many orders at once. The most I've had in the shop at one time is 14. Never again that many...
I have 6 now and just finished up two. Once I clear this plate I have a personal goal of getting my cases out in less than 10 days.
About the art, I'm so sorry I haven't updated you on that. I'll MAKE SURE I get it done tonite. Since you waited so long for it, no charge.
I think for first timers such as myself it can be a major scare when you invest and trust someone that you have not personally done business with, after this stick is finished I am sure that I will buy more ( possibly 3 more : | ) and if there are delays I won't be a scared because there is that trust and loyalty built within the first transaction.
I've already got 2 ideas in the works. I'm guessing you might get/be swamped with orders for the holidays so i'll definitely get back to you early next year.
I think for first timers such as myself it can be a major scare when you invest and trust someone that you have not personally done business with, after this stick is finished I am sure that I will buy more ( possibly 3 more : | ) and if there are delays I won't be a scared because there is that trust and loyalty built within the first transaction.
Yep, I understand that completely. I honestly could have avoided the uneasy feelings by sending a quick "I need a bit more time" update.
I'm not anticipating any more delays. I have backup plans for anything that may go wrong (a spare switch for the tablesaw and some extra parts).
I've already got 2 ideas in the works. I'm guessing you might get/be swamped with orders for the holidays so i'll definitely get back to you early next year.
Sounds good. If I'm not too busy before then I'll let you know.
On a never ending quest for the perfect arcade stick.
SimpleCase Custom Arcade Stick Enclosures, Cables, Vinyl Graphics and More:
finally finished it up and tested to make sure its functional:
specs:
TE sized SimpleCase tiger maple stained orange astro 6+2 on the side
start/select/home/neutrik on top
soul eater art top and bottom
seimitsu ls58+hello kitty balltop+custom dustwasher from TEFs (soon to be soul eater once i order it)
sanwa mix and match buttons orange and white
ps360 on the interior
also like my page: http://www.facebook.com/TKDesigns11 for future projects or if you need mods done, i do what i can locally but branching out never hurt right?
Lol yeah, my printer doesn't agree with paper from rolls that much. I had to flatten it out and use a stiff backer behind it when it fed through the printer.
On a never ending quest for the perfect arcade stick.
SimpleCase Custom Arcade Stick Enclosures, Cables, Vinyl Graphics and More:
I received my Wide body stick a couple of weeks ago and I want to thank Night-walker for making me the the perfect arcade stick! I love this stick it's the perfect height and length! it fits perfectly on my lab and I feel I play at my best when using this stick. i will post pictures soon once i can get my hands on a camera
NiteWalkerFor me it was Friday.Joined: Posts: 1,631✭
Leo90, yes I do, just PM me with what you had in mind.Those 6 are the woods I keep in the shop, but I can get pretty much any wood.
Answering all other PM's in the morning. Just got back in.
On a never ending quest for the perfect arcade stick.
SimpleCase Custom Arcade Stick Enclosures, Cables, Vinyl Graphics and More:
notorious_pipReturn of the Orange CruJoined: Posts: 114✭
Has anyone heard from NiteWalker individually through pm or email within the past two weeks? I'm hitting three months since payment, but I have only received one picture of the case back in November, and every pm/email I have received from him with an update since October is always that the case will ship out "this week."
He does lack communication and he does give bad estimates, but the final product is always worth the wait
The estimates he gave me both times a few months back were very accurate. I guess he is just really busy these days, I'm still waiting to hear back from him as well. Worries me that others have already waited months, I was hoping I would receive my next case this month.
The estimates he gave me both times a few months back were very accurate. I guess he is just really busy these days, I'm still waiting to hear back from him as well. Worries me that others have already waited months, I was hoping I would receive my next case this month.
Hes trying to knock out a bunch of orders now, when he's done his goal is to have cases ready and shipped 10 days after the order is placed! Thats what im waiting for, I need another Te sized case for my gf
How much for a MAS stick lay out. I can give you the dimensions and include pictures. Also I want the line around the box for the tmolding around the edges. Don't worry a out the wholes, I can do that my self. Shipped to southern cal. Thanks
Last update I received from nitewalker was that the case was almost finished and would be mailed out 3 weeks ago.
Have emailed a few times since and not had any response. *twiddles thumbs and waits patiently*
give it time guys, trust me I understand where you all come from on the anticipation for getting your sticks. but trust me! when you get these sticks from nightwalker your going to know all the waiting was worth it! ever since i got my stick from nightwalker I sold both my TE stick's and now I will never use another stick....... well that's a lie now because Im going to purchase another stick from nightwalker
Comments
http://shoryuken.com/forum/index.php?threads/numbskis-ball-tops-q-and-a.58110/
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0 • Off Topic Disagree Agree LikePS: I still waiting about any news of my Arcade Stick Artwork printout that was purchased 7 moths ago (Since April) .I know that you did refund me the money but said that you could print out before I even purchased it. That was the main reason I purchased a wider case from you Because I knew that you could print it for me. The Case it's here collecting dust because I don't have the time for do it myself.Please let me know. Thanks.
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0 • Off Topic Disagree Agree LikeI doubt he has an entire staff to help him answer e-mails daily.
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0 • Off Topic Disagree Agree LikeThe words "Hype", "Community", "Salty", and "Troll" have lost meaning due to overuse.
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0 • Off Topic Disagree Agree LikeIt's easy for you to sit there and to call a time frame 'ridiculously inaccurate' after the time has passed. Delays happen-- he doesn't know about them before he gives the estimate. He may not have handled it the best way, but at least he's handling it. Every communication session (between PMs, the thread, and email) takes away from his build time, I'm sure. It's more efficient for a sole person to handle all of it in a batch at once, rather than check for emails and PMs every 90 minutes.
I'm glad that you are rarely late with whatever you sell.
However, if your aim was not to be overcritical, you missed. If you're that mad, request a refund through paypal or something. o_O
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0 • Off Topic Disagree Agree LikeThe feeling of receiving the stick always out does the feeling of waiting for it to arrive. The stick is solid and you can tell a lot of care and effort went into it. it's worth the wait.
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0 • Off Topic Disagree Agree LikeFor reference, I have bought 4 sticks from Nitewalker. I have experienced these delays first hand; though not on all of the transactions. I do not have any pending deals or unfinished transactions at this time. I never said anything about checking PM's every 90 minutes, but people aren't are waiting several days for responses after months of waiting for their purchase.
Don't take it personally. When someone can't keep up with business, they just need to be honest about it and let their customers know what to expect. When people are in the dark about where their money went, all the joy of getting the product changes to worry.
The words "Hype", "Community", "Salty", and "Troll" have lost meaning due to overuse.
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0 • Off Topic Disagree Agree LikeWhen I first started my lead time was around 7-10 days, which is the goal I'm working back towards.
And there is no excuse for not answering emails/pm's in a timely fashion; I'm handling that now too. Answering now.
I never intend for communication to drop, but it does take a decent amount of time to sit if front of the pc and answer messages; sometimes 4+hours. Don't be afraid to send reminders; I'm not ignoring anyone and will answer as quick as I can. I'm glad you like my cases. :) It means a lot coming from someone who has roughly 1.2 million sticks.
And yeah, I am guilty of getting backed up by taking too many orders at once. The most I've had in the shop at one time is 14. Never again that many...
I have 6 now and just finished up two. Once I clear this plate I have a personal goal of getting my cases out in less than 10 days.
About the art, I'm so sorry I haven't updated you on that. I'll MAKE SURE I get it done tonite. Since you waited so long for it, no charge. Yep, I'm a one man shop. :)
Building the case is the easy part.
I appreciate everyone's patience; you've been more than reasonable with me.
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0 • Off Topic Disagree Agree LikeI'm not anticipating any more delays. I have backup plans for anything that may go wrong (a spare switch for the tablesaw and some extra parts). Answering now.
Sounds good. If I'm not too busy before then I'll let you know.
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0 • Off Topic Disagree Agree LikeThanks again!
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0 • Off Topic Disagree Agree Likemine comes in today it's out for shipment HYPE!!!!
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0 • Off Topic Disagree Agree LikeEither way its gorgeous just curious?
Edit: got it today in the mail will update as soon as I have it together!
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0 • Off Topic Disagree Agree Likespecs:
TE sized SimpleCase tiger maple stained orange astro 6+2 on the side
start/select/home/neutrik on top
soul eater art top and bottom
seimitsu ls58+hello kitty balltop+custom dustwasher from TEFs (soon to be soul eater once i order it)
sanwa mix and match buttons orange and white
ps360 on the interior
also like my page: http://www.facebook.com/TKDesigns11 for future projects or if you need mods done, i do what i can locally but branching out never hurt right?
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0 • Off Topic Disagree Agree Like- Spam
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0 • Off Topic Disagree Agree LikeIts pretty much exactly the same as a TE I dunno exact height
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0 • Off Topic Disagree Agree LikeMy Arcade stick commissions....
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0 • Off Topic Disagree Agree LikeLol yeah, my printer doesn't agree with paper from rolls that much. I had to flatten it out and use a stiff backer behind it when it fed through the printer.
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0 • Off Topic Disagree Agree Like- Spam
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0 • Off Topic Disagree Agree Likethanks,
Leo
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0 • Off Topic Disagree Agree LikeAnswering all other PM's in the morning. Just got back in.
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0 • Off Topic Disagree Agree Likei know one is 80 to UK, how much for 2?
also of i was to leave case add they are would the wood rot our go bad?
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0 • Off Topic Disagree Agree LikePM SENT. Along with cruddy mspaint pictures of what I need. =)
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0 • Off Topic Disagree Agree LikeHes trying to knock out a bunch of orders now, when he's done his goal is to have cases ready and shipped 10 days after the order is placed! Thats what im waiting for, I need another Te sized case for my gf
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0 • Off Topic Disagree Agree LikeAnswering PM's now.
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0 • Off Topic Disagree Agree LikeSent you a PM a while back. Never got answered.
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0 • Off Topic Disagree Agree LikeHave emailed a few times since and not had any response. *twiddles thumbs and waits patiently*
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1 • Off Topic Disagree Agree 1Like- Spam
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0 • Off Topic Disagree Agree LikeAre u the one with all juri sticks? lol
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0 • Off Topic Disagree Agree LikeI know these are top notch cases and have had 2 myself.
Next time I make an order, I'll order more than one for future projects.
I'm going overseas in 2 months and wanted to give this stick away to a friend as a gift, really hoping it makes it in time.
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