I apologize in advance if this post is in the wrong location. I figured this was about Street Fighter V so I wold post here.
Canada Cup 2016 and Matcherino offered a number of prizes and offers to help support the tournament. Some of the offers were Street Fighter V coaching sessions with top players. This was heavily promoted by the commentators and can be evidenced if you watched the stream. One of the coaching sessions was with Infiltration. Being a fellow Korean, I had been a supporter of his and purchased one of his coaching sessions for $100. This was back in October 2016. I have not heard from him. I have talked with the folks at Matcherino who responded that they will try to talk with Razer's reps but this was over a month ago. Please note that I was the ONLY one to purchase a coaching session with him. I can understand that he might be busy and if so, I have asked that the portion of the money that went to Infiltration be returned to me. I had indicated that the portion that went to Canada Cup need not be returned as I would like to continue supporting the scene. No response. To say the least, I am disappointed that one of the biggest names in SF would act like this and also disappointed at Razer in their lack of communication as well.
If Markman or anyone else associated with Razer can help resolve this, please PM me. Honestly, it is less about the money and more about disrespecting those that support the FGC, the player and the companies he represents.
No disrespect to Canada Cup or Matcherino.
However, if there are future offers by Razer or Infiltration, I would avoid them. They can't be trusted.