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jmanDMC · Focusattack.com ·

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jmanDMC
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  • stringfellow
    Hello.

    Order from your store shipped, thank you very much. I noticed from the tracking details that the order was shipped using the "Priority Mail International Parcels" service (tracking code is CJ537583246US). Which was certainly a surprise since the order was paid for "First Class Mail International". Was this an error, or was the order upgraded to Priority Mail instead? If it's the latter, I'm thankful and grateful for it, I was already accepting the fact that it'll be here in a month's time (typical FCMI shipping estimate from where I'm around).

    I can already see how diligent and expeditious the workflow is at FA, and I'm a huge fan of any store keeping its customers apprised with the status of their orders. Unlike the experience I had with stores closer to me (I'm from Malaysia, and the closest online stores would be Makestick from Korea, and Akishop from Japan), in which I had to press them constantly for information. Rest assured, I'll be back for more. :)
    August 24
    • jmanDMC
      jmanDMC
      Hey @stringfellow. I wasn't aware that they upgraded the shipping. Can you let me know your order ID so I can check with staff?

      Please let me know if you run into any issues with the order. The new facility is still getting used to the many parts I have, so errors can happen. They will ship replacements on their dime.