Caesar's Palace Hotel Deposit Charged than Refunded?


#1

$200.48 was charged on my credit card on 06-19-10. On 06-23-10, $166.88 was charged on my credit card and $166.88 was refunded. $200.48 was also refunded on 06-23-10. I have the confirmation # for my reservation, but as of right now I didn’t put any deposit in the room. This is what Marci replied through e-mail:

“The hotel has a new reservation system and the deposits are a mess. It was charging people the wrong rate?..I am confident that your reservation is secure. Just make sure you keep records so you don?t get double charged.”

Anybody have the same problem?


#2

I’d just call the hotel. Much quicker response.

http://shoryuken.com/f8/major-hotel-issue-please-confirm-your-registrations-caesars-palace-241239/


#3

i work@ a hotel, im not sure how vegas works but we dont authorize any deposits until a guest checks in.


#4

Thx guys. I called the Hotel and deposit was made.

Mods, please lock.