Gamebasement.co.uk Review


#1

Please read this thread in full before ordering from Gamebasement.co.uk!

I have ordered from a Hori arcade pro 3 sa from gamebasement.co.uk.
I want to warn you that I ordered it on the 30th and its the 14th now,
they still have not dispatched my order and they offer little to no reason why!

If it was not for the cheap price £90 with free P&P I would cancel the order! I have called and questioned them daily and they say “it is being dispatched tomorrow”. I have received a email apologising and saying “the gamebasement team are working hard dispatching your order” but only after I called them and told them If I don’t have it by the end of the week, Monday latest I will cancel the order!

As for the gamebasement team are working hard dispatching your order" email, what is the difficulty and what requires the hard work? If it is there what is the problem and why am I waiting still? Perhaps their staff struggle with parcel tape and writing legible addresses!

If you Google for reviews of their service you will find allot of unhappy people,
take their & my advice and do not get sucked in buy this companies low prices!

To be continued…


#2

Update on my ridiculous wait.

Guess what, still haven’t got my stick!

I called and they said again, “its being dispatched this week”.

I asked if I could speak to the manager, “sorry managers don’t take calls”.
What company is run by a manager who does not take calls or deal with justified complaints?

Me: So I will have it for Monday latest?
GB: Yes, ever so sorry for the wait.

**Its currently 14 days! MFing 14 days people!
& ITS STILL NOT IN THE POST!! WTF IS GOING ON!!!

I’M GOING TO DO DAILY UPDATES.**


#3

Can’t wait!