Hori Real Arcade Pro EX-SE Problems - Please help

I am have a lot of execution problems with my stock hori real arcade pro ex-se stick, specifically with the down input (or 2).

It messes up all of my combos and even simple pokes. It seems like I need to move the stick EXACTLY in a 90 degree downward motion in order to register the down input.

I am wondering if there is another joystick/gate I could get to fix this problem?

Thanks for any help in advance.

Go to training mode and see if its registering all your inputs, If not get a new jlf