I have xbox gold, can't play online



It keeps saying I don’t have the right gamer profile… anyone have this issue?


Never had that before. I’d check to see if it’s the right profile and all that. Restart?


try create a new profile with a different email address, unless you really want to keep your old profile


Well he can’t create a new profile, if he does he loses his XBL Gold. Do you have more than one profile logged in when you are playing? Try not having a gamer profile at all, and then go on Xbox Live Battle and it should ask you to choose a profile, choose yours then perhaps?


Or maybe you ran out of xbox live time.


I had the same problem a long time ago. Call the xbox 1-800 number, most likely you’ll have to make a new gamer profile, that’s what i had to do.