This shit happens to these Sticks both round 1 and 2. I have had 4 of these and it has happened on all of them. I posted about it I the “what controller should I buy thread”
Madcatz will not help you. Unless you are in warranty then they will replace it.
Not good for me as my current R2 stick has it’s buttons and ball top changed to black and my stick has been signed by Diago.
So even if madcatz kindly offer to replace my stick I would not want to part with it.
I asked to buy or get a replacement pcb from madcatz but they won’t do this either.
I tweeted Markman for help as he designed and promoted these sticks but I don’t really think he cares either.
Excellent sticks I terms of build, parts, ease of modding. However I would not recommend them just for this problem of the button cutting out. Also once the stick would not register up/forward. This only happened once.
A stick that is supposedly tournement grade should not miss a beat. I have lost all confidence in R1 and R2 sticks.
I ordered a qanba now. Not ideal.
I just want to be able to fix my stick simply and madcatz do not support repairs of any kind. A real shame.
Can’t be all the sticks cos about 90% of players seem to have a TE and not everyone has this problem.
After lurking long on these forums and speaking to people with more know how about arcade sticks they all seem to be aware of this problem.
A real shame.
I hope some here can help us sort this problem or guide us where or how to get a proper reliable PCB.
At least I am not the only one with this problem.
Now for me Madcatz= fail. It would be forgivable if they were willing to help customers/fans to help them sort it out. The company and designers must be happy that they sold such expensive fan loved products well but a slight bit of after sales customer service would not go a miss.
A real shame and disappointment. My much loved all black R2 will be made redundant and obsolete when my Q4 comes in next month.
Seems madcatz will never shake their dodgy reputation from the past, at least from me and anyone else in the same situation.