@Jamesepoop: My debit card was charged 3 times when it was declined for a dollar each time. I understand if the process for validating my information to my car, but such was not the case. 3 times I was declined because of my bank needing verification for unauthorized charges to my card (I was declined 3 times, so $3 was taken from my account.) They called me and verified that I was making these charges. Well, little to my knowledge at the time, they took $3 from my account when the transaction was declined. So, I only had $111 on the card. Well, this left me with $108.00. The deal ended the next day. Those $1 charges they couldn’t explain because my card WAS declining. They admitted that isn’t supposed to happen, but will be cleared in 3-5 b.days. Well, the deal ended the next day. So, I was fucked.
Luckily the day of the deal I was offered a code that was the same deal. Which was better for what I had gone through.
But still, the previous problem shouldn’t of occured. They fixed it, I thought things were settled.
Nope. This DOA happens. I’m fustrated, but I call them.
I deal with this lady who is completely unorganized. She put me on hold for 20 minutes, 2 times. So, she then gets my information and puts me on hold for 15 minutes only to return and call me “Michael”. Completely the wrong person. She puts me on hold for 10 more minutes and I just want to hang up. But I don’t. She tells me they’ll send me an RMA and Shipping label. I give her my information again for some unknown reason (she probably lost it.) and then puts me on hold for the last time. She asks if I have any questions and I tell her I don’t. I was told I was to get an e-mail and after an hour of waiting, I call back.
This lady is completely opposite of the previous.
She actually got my information the first time, and emailed me my RMA order form while on the phone. I’m still waiting for my shipping label that she told me she’d e-mail me, but I’m glad I called back. I’d be waiting on something that was never coming.
You think people have more problems than this? I highly doubt it. I’d say yeah, I’ve been through a lot of bullshit from madcatz.