My eightarc's headphone jack is broken


#1

While I was using my eightarc fusion with my headset plugged in, the end of headset’s cord that was plugged into the stick hit my chair’s armrest, and I think it might have broken or detached something in the stick, because now the headphone jack doesn’t work. If I push the end of the cable plugged into the stick upwards it sort of works, but only as long as I do that. Does anyone have any suggestions on what to do about this?


#2

Sounds like the connection between the jack and the pcb is broken. Can try to resolder the current one or get a new jack from an electrical store and solder it on. Either way its usually an easy fix… Dunno how many i have fixed for my son at this point lol


#3

Please email us at info@eightarc.com with your Paypal Transaction ID and we will work on a resolution for you. Thanks!