I’ve been having some PC issues ever since I installed Windows 7, and I can’t figure out what the cause is. When the PC freezes up, I can’t do anything except do a hard reboot. The problem is easily replicated if I play music using a media player (any one will cause the PC to lock up). Initially, I thought it was a sound-related issue since that was the only way I could produce the problem, but after getting a new sound card and disabling the onboard sound, and still experiencing the same problem, I think I have a bigger problem.
Here’s what I’ve done so far:
-Disabled all startup programs and nonessential services
-Cleaned out the dust on the components
-Formatted hard drive
-Ran memory test (no problems)
-Ran chkdsk /r
-Installed new sound card
-Installed the latest graphics drivers (Nvidia driver 195.62)
-Tested the CPU and GPU temperature (CPU temp is around 45-55 degrees C, GPU is 65 when idle, and about 80+ when in use while playing a game. All the fans in my PC are working)
I was advised to swap out my graphics card to see if that might be causing the issue, but I’m not so sure if my card is the problem. I’ve played PC games for hours with no problems at all. I ran benchmark tests using 3D Mark 06. The thing that really bugs me is that playing music is the fastest way to make my PC crash, yet a resource-intensive application like a video game runs fine. It isn’t any specific file that causes the PC to lock up, either. Is it still advisable to swap the graphics card, or even the memory despite no problems being reported?
Here’s a link to a thread I created on Microsoft’s forum: http://social.answers.microsoft.com/Forums/en-US/w7music/thread/99511887-193f-4692-b5d2-e2d86d4f12c7
I’ve been thinking about switching back to Windows XP to see if it’s a Windows 7 issue, but it would really suck if that turned out to be the problem the whole time.