Struggling with References

I’ve already been accepted at the University I will transfer to (yay). And now I must complete the Financial Aid Process. I’m accepting some scholarships, grants, and a loan. And I have to complete some entrance loan counseling to continue. But I need 2 references. I already thought of one, but struggled to think of a second. My parents mentioned my former employer, but I have no idea what his home address or telephone number is.

Is it normal for former employees to contact their old bosses asking for that kind of information? That just seems awkward.

Yes it is normal.