XCM K.O. Gear problem, need help

I need help with the macro feature, I’m using a Ps3 DS3 controller connected by wire to the Ko gear thats connected to the Ps3.

The instructions say press the P buttion and a red light will turn on and start flashing then you can input a command.

When I press the P buttion a solid red light turns on but does not flash. I tried inputing a command but when I press the M the red light just flashes and turns off and no macro is saved.

how do I get the red light to turn on and flash so I can set my macro?

The unit turned out to be defective, I exchanged it for another unit that worked perfact. Great item.